Terms & Conditions
royal711 Platform
This document sets out the legally binding terms of use between you as a registered user and royal711. Please read carefully before using any of the services we offer.
Important Points in These Terms
Six key aspects that govern the relationship between users and royal711 as an online casino platform.
Account Eligibility
Registration is open to individuals aged 21 and above only. Each user is permitted one active account. Information provided during registration must be accurate and complete.
Deposits and Withdrawals
Minimum deposit of RM50 per payment method. Minimum withdrawal of RM100, processed within 5-30 minutes. We support Touch 'n Go, DuitNow, FPX, Boost, ShopeePay and cryptocurrency.
Bonus Terms
150% welcome bonus up to RM300 on the first deposit, with a 10x wagering requirement on the bonus amount. Example: deposit RM100, bonus RM150, wagering requirement RM1,500 before withdrawal is allowed.
Account Security
Users are responsible for keeping their password and login credentials confidential. Any suspicious activity must be reported to our customer support immediately.
Prohibitions and Restrictions
Fraud, money laundering, use of multiple accounts and any attempt to manipulate the system are strictly prohibited and may result in account closure without notice.
Customer Support
Our support team is available 24/7 via live chat and email in Bahasa Melayu and English. Any disputes will be handled professionally and transparently in accordance with internal policy.
Clause 1 — Acceptance of Terms
This Terms & Conditions document ("Agreement") is a binding contract between you ("User") and royal711 ("Company", "we", "platform"). This Agreement governs your use of the website, application and all services provided by royal711.
By accessing, registering or using any part of the royal711 platform, you hereby acknowledge that you have read and fully understood this Agreement, and agree to be bound by it. If you do not agree with any part of this Agreement, you are required to stop using our platform immediately.
royal711 reserves the right to modify, update or replace any part of this Agreement at any time. Notice will be given via the website. Continued use following any changes means you accept the amended terms.
Clause 2 — User Eligibility
Use of the royal711 platform is subject to the following eligibility requirements. Users who do not meet these requirements are not permitted to register or use our services.
- Users must be 21 years of age or older at the time of registration. This is an absolute age limit enforced by royal711.
- Users must be an individual (not a corporate entity) registering on their own behalf.
- Registration and use of the platform must not violate any laws, regulations or restrictions in the user's jurisdiction of residence.
- Users must not be on any self-exclusion list or gambling restriction list issued by any relevant authority.
- Funds deposited into the account are the user's lawful property and are not connected to any unlawful activity.
Clause 3 — Account Registration and Management
Each user is permitted to hold only one (1) active account on royal711. Holding multiple accounts by the same individual — whether using different names, emails, phone numbers or other details — is a serious violation and may result in the closure of all related accounts and forfeiture of account balances.
Users are fully responsible for:
- Ensuring all information provided during registration is accurate, complete and up to date.
- Updating personal information should any changes occur, by contacting customer support.
- Keeping passwords and login credentials confidential. royal711 will not be held responsible for any loss resulting from unauthorised use of a user's account credentials.
- Reporting to our support immediately if you suspect your account has been accessed without authorisation.
An identity verification process (KYC) may be required before a withdrawal is processed. Users may be asked to submit a copy of their identity card (MyKad) or other supporting documents for verification purposes.
Clause 4 — Deposits and Withdrawals
royal711 provides several secure and convenient financial transaction methods for users in Malaysia.
Accepted Deposit and Withdrawal Methods:
- Touch 'n Go eWallet
- DuitNow (instant transfer)
- Online banking via FPX
- Boost eWallet
- ShopeePay
- Cryptocurrency: USDT, BTC, ETH
Transaction Limits: Minimum deposit is RM50 per payment method. Minimum withdrawal is RM100. Withdrawals are typically processed within 5-30 minutes after the request is approved.
All transactions are processed in Malaysian Ringgit (RM / MYR). Users are responsible for ensuring that the destination account details are correct. royal711 is not responsible for withdrawals processed to the wrong account due to errors in user-provided information.
Clause 5 — Bonus and Promotion Terms
royal711 offers various promotions from time to time. All bonuses and promotions are subject to the specific terms stated at the time the offer is made, as well as the following general conditions.
Welcome Bonus: New users are eligible for a 150% bonus on their first deposit, up to a maximum of RM300. For example:
- Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering requirement: RM150 × 10 = RM1,500
- Deposit RM600 → Bonus RM300 → Account balance RM900 → Wagering requirement: RM300 × 10 = RM3,000
The bonus amount must be wagered 10 times before any winnings from that bonus can be withdrawn. The wagering requirement is calculated based on the bonus amount only, not the original deposit.
royal711 reserves the right to void bonuses and related winnings if there is evidence of promotion abuse, including the use of multiple accounts to obtain bonuses or betting strategies specifically designed to meet wagering requirements without genuine risk.
Clause 6 — User Conduct and Responsibilities
Users agree not to engage in any of the following activities while using the royal711 platform:
- Using automated software, bots, scripts or any technology to access or interact with the platform in an unauthorised manner.
- Attempting to disrupt, damage or exploit any part of royal711's systems, databases or software.
- Depositing funds obtained from unlawful activities or engaging in any form of money laundering.
- Colluding with other users to defraud the platform's game systems or promotions.
- Posting offensive or threatening content, or content that violates the rights of other individuals, through any communication channel provided.
- Impersonating staff, agents or representatives of royal711 in any form of communication.
Violation of any of the above rules will result in appropriate action, including immediate account closure, freezing of funds and reporting to the relevant authorities where necessary.
Clause 7 — Account Closure and Suspension
royal711 reserves the right to suspend or close a user's account at any time, with or without prior notice, for reasons including but not limited to:
- Violation of any provision in these Terms & Conditions.
- Suspicion or confirmation of fraud, money laundering or other unlawful activity.
- Failure to provide identity verification documents when requested.
- Multiple accounts held by the same individual.
- A voluntary account closure request by the user.
Users who wish to voluntarily close their account may contact our customer support via live chat or email. Any valid remaining balance will be returned once the verification process is complete, subject to the withdrawal terms currently in effect.
Clause 8 — Responsible Gambling
royal711 is committed to responsible gambling practices. We recognise that gambling carries certain risks and provide tools and resources to help users play within healthy limits.
🛡️ Available Protection Tools:
- Deposit Limits: Users can set daily, weekly or monthly deposit limits through account settings or by contacting support.
- Self-Exclusion: Users who feel that gambling has become a problem can apply for a temporary or permanent self-exclusion from the platform.
- Account Break: An option to take a temporary break from betting activity without having to fully close the account.
- Counselling Support: royal711 encourages users who need help to contact gambling support organisations operating in Malaysia.
Gambling is a form of entertainment, not a way to generate income. Do not wager money you cannot afford to lose. If you or someone close to you needs help with a gambling problem, contact our support or seek assistance from a qualified mental health professional.
Clause 9 — Limitation of Liability
To the extent permitted by applicable law, royal711 will not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to loss of profit, data, goodwill or business opportunity.
royal711 makes no warranties or representations, express or implied, regarding:
- The availability or reliability of the platform at all times. Scheduled maintenance or unexpected technical disruptions may occur.
- The accuracy or completeness of information displayed on the website.
- The suitability of the platform for any particular purpose of the user.
royal711 will endeavour to provide a stable and reliable service, but is not responsible for disruptions caused by third parties, circumstances beyond its control, or force majeure.
Clause 10 — Amendments to Terms
royal711 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being published on this website.
Users are responsible for reviewing the Terms & Conditions periodically to ensure they remain in compliance with the latest version. The date of the most recent update will always be displayed at the top of this document. Continued use after any changes are published will be considered acceptance of the amended terms.
Clause 11 — Governing Law and Dispute Resolution
royal711 operates under an international licence and this Agreement is governed by the laws of the jurisdiction in which the platform is licensed. In the event of any dispute arising from or in connection with this Agreement, both parties agree to first attempt to resolve it through negotiation.
If a resolution through negotiation cannot be reached, the dispute will be referred to arbitration in accordance with the arbitration rules set by the relevant body under the licensing jurisdiction. The arbitration decision is final and binding on both parties.
Clause 12 — Contact Us
If you have any questions, concerns, or feedback regarding these Terms & Conditions, the royal711 support team is available to assist you 24 hours a day, 7 days a week.
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